Terms of Service

Who you are contracting with

Hyrewell is operated by Fundrego Pte. Ltd., a company registered in Singapore. “We”, “us” and “Hyrewell” mean Fundrego Pte. Ltd. throughout. It is the company you contract with and the company that charges you, and it is the name that appears on your invoice.

What Hyrewell is

Hyrewell is an agentic AI hiring platform. It reads applications, screens them against criteria you confirm, helps you schedule interviews and prepares offers for signature. The AI assists. You, the hirer, make every hiring decision. You are responsible for those decisions and for complying with the employment and anti-discrimination laws that apply in your jurisdiction.

Your account

You sign in with a secure link sent to your email. There are no passwords to manage, so keep that inbox safe: whoever controls your email address controls your account. Keep your account details accurate, and run one account per business. You can delete your account at any time from Settings, which permanently removes all of its data. If you have a paid subscription, deleting the account cancels it immediately and the remainder of the current period is not refunded. To keep access until the period you paid for runs out, cancel in Billing instead and delete the account afterwards.

Your data belongs to you. There is no self-service export today; if you need a copy of your data before deleting, email support@hyrewell.com and we will arrange it.

Acceptable use

• No unlawful discrimination. The product screens on job-related criteria; using it to filter people on protected characteristics is forbidden.
• No scraping, reselling or white-labelling the service.
• No uploading data you do not have the right to use.
• Only real jobs, only for your own organisation. Do not post a role you are not genuinely hiring for, or one for a company you do not represent, and do not use a job advert to collect personal data for any other purpose.
• No using an application form to solicit money, payment details, identity documents or anything else a genuine employer would not ask for before hiring.

By collecting or uploading candidate data through Hyrewell, you confirm you have the right to process that data.

Publishing a job publicly

Publishing a role puts it on a page on hyrewell.com, on your careers page, and into a feed that search engines and job boards read. Those services hold us responsible for everything published from our domain, and a single fraudulent advert can affect every other employer using Hyrewell. Publishing is therefore a permission, not an entitlement.

We only publish for accounts signed in with a company email address, because receiving mail at a company’s own domain is evidence of a connection to it. Everything else in Hyrewell — your apply link, screening, interviews and offers — works regardless.

We may decline to publish a role, remove one that is already published, or withdraw publishing from an account, without notice, where we believe an advert is not a genuine vacancy or breaches the rules above. That does not affect your access to the rest of the service or to your own data.

Candidate content

Candidate data in your account is yours to manage and your responsibility. We store and process it on your instructions: when you delete a candidate or your account, we delete the data. Our Privacy Policy explains how that data is handled.

Plans and billing

New accounts start with a 7-day trial that includes 75 resumes and no card. Talent and candidate sourcing are not part of the trial; they belong to the Growth and Scale plans. When the trial ends the account moves to the free tier: one active role and 10 resumes a month.

Paid plans are subscriptions, billed monthly or yearly in advance through Stripe, and they renew automatically until cancelled. Each plan carries a monthly allowance of resumes and limits on active roles and team seats; the current figures are on the plans page and are enforced by the product. Unused resumes do not carry over.

You can cancel at any time from Billing. Cancellation takes effect at the end of the period you have already paid for, and you keep full access until then. Nothing is deleted when you cancel. We do not refund partial periods unless the law requires it.

If a renewal payment fails, Stripe retries it and emails you. If it never clears, the subscription ends and the account returns to the free tier. Your data stays where it is.

We may change prices. An existing subscription keeps its current price until you change plan; a new price applies from the renewal after we have given you at least 30 days’ notice by email.

No automated decisions

Hyrewell produces no composite score, no percentage, no rating and no verdict on a candidate, and it never accepts or rejects anyone. It reads applications against the job-related criteria you confirm and shows you the evidence. Every decision, including every rejection, is made by a person at your company. You are the employer and the decision-maker, and the employment and anti-discrimination law that applies to your hiring applies to those decisions.

Screening never considers age, race, religion, nationality, gender, marital or family status, or disability, and never infers them. If you add criteria of your own, they must be job-related and lawful where you hire.

The AI can be wrong

Screening is evidence-based assistance, not a verdict. AI can misread a resume, miss context, or make mistakes. Verify what matters before you decide, especially before rejecting or hiring anyone.

Service changes and availability

We keep Hyrewell running on a best-effort basis and improve it continuously, which means features can change. We do not warrant uninterrupted availability.

Suspension and termination

We can suspend or terminate accounts for abuse, non-payment, or unlawful use, including switching off access immediately where that is needed to protect candidates, hirers or the service.

Liability

To the fullest extent the law allows, the total liability of Fundrego Pte. Ltd. for claims arising from the service is capped at the fees you paid us in the twelve months before the claim arose. We are not liable for indirect or consequential losses, or for hiring outcomes.

Governing law

These terms are governed by the laws of Singapore, and the courts of Singapore have exclusive jurisdiction, without affecting any mandatory protections you have under the law where you live.

Changes to these terms

If these terms change, we will post the updated version on this page with a new date, and flag meaningful changes on the site.

Contact

Anything about these terms: support@hyrewell.com.